Sometimes when you copy and paste an address, it contains additional information that PVSketch's location service (Google Places) doesn't recognize.
Try removing unessential information from the search bar or manually typing the beginning of the address and looking for suggestions.
For example, instead of: 426 17th Street, Suite 700 Oakland, CA 94612
Start typing the address and select a match:
Here is an example of essential address information in the USA.
|Street Name and Type (the words Street, Avenue, etc., can be abbreviated)||Powell St|
|City Name||San Francisco|
|State (Two Letter Abbreviation)||CA|
|5-digit zip code||94108|